How Can We Help?

FAQ

When will my order ship?

Orders typically ship out within 2-3 business days unless otherwise noted.

You can always check the status of your order by clicking the button inside your “Order Confirmation” email. The button says “View My Order.”

Thank you so much for your patience! We appreciate you very much.

Do you offer bulk or wholesale discounts?

Yes, for orders of 20 books or more, we are happy to offer discount pricing of $17 per book. Please use the contact form above and we will be happy to assist you personally with your order.

My order says "delivered" but it has not arrived.

If your package was marked as delivered but you have not yet received it, please take the following steps:

1 - Wait 24 hours. USPS will often mark an order as ‘delivered’ prematurely. Please allow 24 hours prior to reaching out.

2 - Was your order delivered to parcel locker? Sometimes the post office will hold your package in a parcel locker inside the postoffice. Double check the tracking details from your email.

3 - Check with neighbors to see if the package was left there. Reach out to your local post office/UPS 800#. Share the tracking number.


If after you do that you still can’t find your package, we can definitely help you. Please use the contact form above to reach out for resolution. We will be more than happy to send you a replacement if needed.